At the completion of the workshop, participants will be able to do the following:

• Answer questions quickly and coherently, especially when under fire
• Structure ideas simply and persuasively
• Use six basic organisation formats to focus communication and display analysis
• Flesh-out ideas with memorable examples
• Avoid common communication traps
• Handle objections positively
• Deal with hostile situations
• Use “bridging” strategies to clarify questions, defuse issues and buy time
• Anticipate questions and prepare answers
• Use techniques to identify listeners’ hopes, fears and background knowledge
• Use simple, jargon-free language that listeners can understand
• Turn nervousness into energy
• Separate topics clearly using transitions
• Organise ideas while talking

GLOBAL THINK ON YOUR FEET CLIENTS INCLUDE:
 

“The highest compliment I can give to Think on Your Feet® is that the program is still as fresh in my mind today as if it was the day after the training. Participants throughout our firm tell me the same is true for them. The program’s distinctive competence is built around three equally important facets—structure, simplicity, and creativity.”
Robert H. Dean 
Director Audit Professional Development, 
Ernst & Young

FORMAT: PRACTICE, PRACTICE, PRACTICE

The core program is a 2-day workshop, revolving around practice, coaching and feedback.

We ask participants to come prepared with questions they commonly hear, issues they confront, and specific subjects that they need to present clearly.

WHO SHOULD ATTEND?

Think on Your Feet® is designed for anyone concerned about communications, including senior executives, managers, sales and marketing professionals, technical specialists, consultants, financial analysts, public affairs experts, and training professionals.

Anyone who needs to be clear, convincing and memorable when speaking to others.

Anyone who doesn’t relish the idea of speaking in public, dealing with difficult questions, or being put on the spot.

Anyone who needs to demonstrate leadership qualities, to convince and persuade others, to be seen and acknowledged as a leader.

WORKSHOP MATERIALS

Participants in a Think on Your Feet® workshop receive a Workshop Manual containing a synopsis of the Think on Your Feet® techniques—plus examples, worksheets, checklists, and memory-jogging reference cards.