Workshop Objectives

By the end of the workshop, participants will:

• Understand the importance of managing themselves before managing others.
• Understand the concept of different thinking preferences.
• Be able to use the implications of different thinking preferences to
  - Identify areas for self development.
  - Influence staff and clients.
• Be able to use a planning tool to plan for assignments.
• Be able to develop a matrix for decision making.
• Be able to brief staff and set SMART goals.
• Be able to build in standards and quality into assignments.
• Understand the characteristics of an effective team.
• Be aware of how successful companies have developed effective teams.
• Understand the importance of giving feedback.
• Be able to give constructive feedback.
• Understand the power of effective coaching.
• Be able to coach using a proven coaching process and the appropriate skills.